Universal Home Experts
Plumbing / HVAC / Electrical

Do you have a great attitude and love talking to people? This could be the perfect job for you.

We're looking for the Voice of Our Company.

This Customer Service Representative position requires a genuine and friendly phone voice and personality. Someone who's easy to talk to and likes helping people.

You will be taking incoming calls. Booking appointments. Following up to ensure customer satisfaction. Training is included in the position.

If this sounds like you, I'd like you to do 2 things.

STEP 1 - Call this number and read the script below. Put your best voice forward, remember, your the voice of our company. 832-975-0617

"Thank you for calling Universal Home Experts, this is _____, how can I make your day out of this world?"
"I'm so sorry to hear that you've lost power to your oven, that must be inconvenient."
"Don't worry, we do this all the time, our guys will take good care of you."
(Say something great about our electricians to build value. . .)
"The cost to get one of our excellent electricians to your home today is only $59.00, we have an appointment available this afternoon, does that work for you?
"Great, our electrician will be at your house this afternoon first available after 4. What's the best number to reach you when he's on the way?" "I'd really like to thank you for calling us today, and I hope we can earn your business."

Applicant -- Leave your Name and Phone Number on the recording and then follow the link below to complete your application process.

END SCRIPT

STEP 2:

To take the next step in your career click on this link:


Only Applicants who have completed both steps will be considered.

Universal Home Experts is a Local, Independent Family Owned Company that specializes in excellent customer service.
Now celebrating our 23rd year!

Visit our website: http://www.universalhomeexperts.com

We appreciate your time and look forward to hearing from you..